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Repair Services

Expert Repair for all Jewelry, Watches & Clocks

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Repair Services 

Jewelry Repairs: 

Jewels of the Desert provides expert repair services for all gold, platinum and silver jewelry. We are able to repair almost any item. We not only use conventual repair methods but we also use lasers to do fine soldering and setting. 

 

 We only do high quality 1st class work thus it takes time. We do not do quick while you wait temporary repairs. If your in a hurry and want it the same day we probably can't help you. Most mistakes are made when something is rushed.

We never charge for an estimate, all repair estimates are FREE. 

      

Watch & Clock Repair:     

 

We service and repair all brands of watches & clocks. Minor watch repairs such as battery changes or band sizing are done while you wait. If you need a new crystal, new band, new battery, new crown, remove/add a link, new circuit, time adjustment, remove moisture, or any other issue we can handle it.

We never charge for an estimate, all repair estimates are FREE 

 

We specialize in the yearly maintenance service and repair of high quality Swiss watches such as Rolex, Cartier, Breitling, Patek Philippe, Vacheron, Omega, Tag, Movado, Ebel etc.  Rolex repairs are performed  by our in house certified Rolex watchmaker using only genuine Rolex Tools and Parts. 

We never charge for an estimate, all repair estimates are FREE 

  • What Watch Brands do you Repair?
    We repair all brands of watches. from the simplest repair to a major restoration we can do it and all estimates are FREE.
  • Why should I trust you with my Rolex?
    All Rolex repairs are perfomed in house by our certified Rolex Watchmaker using genuine Rolex tools and parts and even genuine Rolex oils needed to insure your watch is repaired to factory specisfactions. We have specialized in Rolex repair for over 35 years and amased a huge parts inventory. Thus we inventory hard to find part that are even unavalable from Rolex anylonger. We are true vintage experts when it comes to Rolex repair. All Rolex Overhauls include a 1-Year warranty on the work that we perform.
  • How much does the repair cost?
    All estimates are FREE, once we have determind the issue and confirmed the parts required to make the repair are availble then we will provide you with a detailed estimate. Only upon your approval is the work started. Upon completion we notify you thats its ready for pickup.
  • What about my big clock? I can't bring it in.
    We make house calls for all grandfather and large wall clocks, We charge $95 for this service and it includes an estimate to repair the clock and/or any minor repair, If its just a minor adjustment thats needed we will do that there and the $95 fee includes this service. If we can't fix it there we will inform you whats needed and give you an estimate at that time. If apporved and its a grandfather clock we will then remove the movement only and not the entire clock. We will then take the mechisism it to our shop for service. For wall/mantle clocks we will take the entire clock. Back at the shop we will do a further breakdown and confrm your estimate and give you an estimated date of completion. if for some reason we are uable to fix/repair it or the parts needed are unavailable then we will return the clock unrepaired at no addional charge. Upon completion we will return to your home and set up the clock. Payment is due at that time by cash/or credit/debit card. We no longer accept checks. All clock repairs included a 1 year warranty on the parts and labor we perform or provide.
  • Do I have a warranty on what you do?
    Most Jewelry repair is warrantied for 6 month. Abuse or excesive wear/tear is not covered. Minor repairs are not covered under a warranty. Examples: Ring was sized but it broke where sized(your covered) Ring was sized but now its too big/small (not covered) Stone fell out and you replaced but now gone again (only covered if stone was a diamond and prongs are intact and not bent or broken, colored stones are not covered as most are very soft so they may have been broken by abuse) Chain was solderd and now broke in other place(not covered) (not coverd) Chain was soldered and broke in same place (your covered) You painted back in the antiquueing on my item but now its looking bad again. (not covered) ___________________________________________________________ All watch repair is warrantied for 1 year from the date of pick up. Abuse or excesive wear is not covered. Examples: You sized my watch but now its too small/big (covered for 60 days with reciept) You put on a new glass but it fell off and I can't find it. (covered one time) You did a time adjustment but its still not right. (only one time covered if at the time of adjustment if we did not advise you that a service was needed to insure proper timekeeping most likely you will need this for future repair) You put in a new battery and and its only been a few week/months and now its stoped. (new batteries will last from 12 to 18 months. if your watch is stopping before that then it may be in need of a new circuit or a complete service and cleaning. We will reinstall a new battery one time and hopefully it will be fine, if not then further repair will be needed. It leaks after you replaced the battery. (only covered if we did a complete overhaul service as minor repairs are not covered) _________________________________________________________________ Clock repair complete overhaul services are warranted for 1-Year. minor repairs do not have a warranty You put in a new battery movement in my clock and its now not working (covered for 1-year) You repaired my cookoo clock and now it does not cookoo the right time. (covered for 1-year) My clock is not chiming right after you serviced it. (covered for 1-Year) Your put on a new class and it broke. (covered for 30-days) You serviced my clock and now it loosing/gaining time. (labor only is covered for1-year additonal parts may be needed)
  • Can you verify that my watch is genuine and not a knock off?
    Verbally Yes, free of charge for most watches, written itemized statement for each part of the watch is $35 (moslty used for replica Rolex that were sold as genuine)
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